Terms, Conditions and Privacy Policy

Privacy Policy

1. Aggregation of personal data in Mchoices.pt files.

All personal data provided by the User through the page www.mchoices.pt, hereinafter, the “website”, will be aggregated for the following purposes: to enable the provision of the services requested by the User, such as keeping the User informed through electronic means, about the products and services of the website.

It is necessary to fill in all the data requested through the website in order to obtain an ideal provision of the services made available to the User.

2. Data communications made by the User himself

By posting a comment or opinion on the website, the user tacitly and actively allows third parties to access such personal data, therefore Mchoices.pt and its owner are not responsible for the possible consequences or damages that the User, or a third party, may suffer as a result of their free decision to share them.

Which, within the scope of this Privacy Policy that the User must be aware of, exempts Mchoices and its owner from any fine, complaint, penalty and other sanctions that may arise as a consequence of the User's non-compliance with the provisions of this paragraph.

3. Use of Cookies

Cookies are used by default only to measure audience and access traffic, as well as to monitor the evolution and number of entries. The User has, however, the possibility of configuring his/her browser in order to be notified of the reception of cookies and to prevent them from being installed on his/her equipment.

The Mchoices website does not use, for purposes other than those mentioned above, cookies obtained through the User's browsing, however it is not responsible for the use that the server and the service where the Website is hosted make of them, in particular, in order to improve the User's user experience.

4. Exercise of rights

By identifying themselves for this purpose, the User may exercise their rights of access, correction, cancellation and opposition, by sending an email to geral@mchoices.pt .

Terms of Use

These General Conditions of Use and Commitment, hereinafter, the General Conditions determine, together with the privacy policy, the access and use, by the user, of the website. www.mchoices.pt and its subdomains (hereinafter “the Website”), as well as the products and services contracted through it.

By accepting these General Conditions, the User determines that: he/she has read, understands and comprehends what is set out in this document, that he/she has the capacity to exercise rights and to be bound by them and that he/she therefore assumes all the obligations set out herein.

The use of the Website attributes the status of User thereof (hereinafter “the User”) and implies the acceptance of all the terms included in these General Conditions.

As a result of the possible optimization and modification of these Conditions of Use, the user must consult them whenever they access the Site.

The owner of the Website, within the scope of its contractual freedom, reserves the right to make, at any time and without prior notice, any modification or update to its contents and services; to these General Conditions and, in general, to all the elements that make up the design and configuration of the Website.

The owner of the Website is not responsible for any damage to the User's health that may be caused by the incorrect and improper use of the products sold on the website.

1. General Website Information

General information about the Site is provided below:

Holder:

Marta Gomes

NIF: PT239693779

Contact: Geral@mchoices.pt

2. Terms of Use

2.1. Access to the Site

Access to the Site is free of charge, except for connection costs via the telecommunications network, provided by the supplier contracted by the User.

2.2. Need for Registration

In general, to access the services and content of the Site, User Registration will not be necessary.

2.3. Rules for using the Website

The User is obliged to use the Website, all its content and services, in accordance with the law, morality and public order and these General Conditions. The User is also obliged to make appropriate use of the services and/or content of the Website, without using them to carry out illegal activities or activities that constitute a crime that violate the rights of third parties and/or that infringe the regulations on intellectual and industrial property, or any other applicable legal standards.

2.4. Disclaimer of Liability

Mchoices.pt and its owner are not responsible for any damage caused to the software and computer equipment of Users, as well as third parties, during the use of the services offered on the Site, or finally, for any damage resulting from the suspension or closure of the Site during provision, or for any damage resulting from the network.

2.6. Intellectual and industrial property

The contents of the Website, such as texts, photographs, graphics and images, are the intellectual property of the owner of Mchoices.pt or third parties and cannot be understood as granting the User any of the exploitation rights recognised by current law on intellectual property.

The brands, trade names and logos are the property of Mchoices or third parties, and access to the Site cannot be understood as a right granted over them.

By accepting these General Conditions, the User grants Mchoices.pt, free of charge and exclusively, all exploitation rights over the articles, comments and opinions (hereinafter “the Contents”) published by the User, or whose publication he authorizes on the Website.

The User, who claims to have all intellectual property rights over the articles, comments and opinions mentioned above, is obliged to assume any claim or liability, including compensation for damages, that a third party may execute against Mchoices.pt and its owner, for considering their rights infringed by any action arising from the obligations that the User contracts, directly or indirectly, with these General Conditions.

Likewise, the User is obliged to hold Mchoices and its owner harmless from any damage that he, or a third party, may suffer as a consequence of the formalization of the assignment of the rights regulated in this clause.

3. Conditions of Commitment

3.1. Product images and availability

We ask that if you find any type of error, you report it so that we can proceed to correct it as quickly as possible, for the benefit of all Users. Likewise, we advise that, if you purchase any product on this page, you confirm that the name of the product is the one you want.
All product orders will be subject to availability.

3.2. Purchase procedure

The procedure for purchasing products through the Website's Online Store is as follows:

• The user adds products to the cart;
• The user confirms that he wants to purchase them on the Store page;
• The user identifies himself and the shipping/receiving address;
• The user chooses the payment method;
• The user pays through this method;
• The website and its management subsequently validate, within a maximum period of 48 hours, the confirmation of this payment and its receipt.
• Products are sent to the address designated by the user.

3.4. Order Delivery and Returns

The products purchased by the User will be sent via CTT. Shipping costs are borne by the website itself and its owner for purchases over €50 and for deliveries in Portugal.

Orders will be delivered to the shipping address freely designated by the User in the order form. Mchoices.pt and its owner will not assume any type of liability that is not attributable to them, in particular when the delivery of the product is not carried out as a result of inaccuracy or falseness of the data provided by the User, as well as in the event that the delivery cannot be made for reasons beyond the control of CTT designated for this purpose, such as the absence of the recipient.
If the order is lost by the carrier, a complaint must be made to the carrier and the customer will only be reimbursed for the amount paid or a new shipment will be made after the carrier responds regarding the whereabouts of the order.

Exchanges are permitted within 14 days from the date of receipt. However, the product sold must not show any signs of use and must be returned as sent, in its original packaging.

The item to be exchanged must be sent and identified to:

Marta Gomes – Carlos Mardel Street, 101A, Lisbon

Exchanges will be processed within 5-10 business days after receiving the item.

In the event of a defect, Mchoices.pt undertakes to replace the defective product with an identical one, provided that it is available in stock. If it cannot be replaced, its value will be refunded or the User will be given the option to choose another product with the same characteristics.

In case of exchange or return of an item, the customer will have to pay the shipping and reshipping costs of the new item.

We do not accept returns on personalized pieces, engraved medals or custom-made items.

3.5 Delays in order deliveries

Orders are sent via CTT. M'Choices is not responsible if orders take longer than expected. Should there be any delay, the customer must wait 30 days to file a complaint at the CTT counter, as the order may still be delivered (although delayed) within this period. Orders sent via regular mail and priority mail do not have a tracking number, so if the order takes longer to arrive, it will never be possible to track its whereabouts. In these cases, if the order is confirmed to have been lost after 30 days, M'Choices is not obliged to provide any refund or resend the products.

If the order is lost by registered mail, a complaint must be made to the carrier and the customer will only be reimbursed for the amount paid or a new shipment will be made after the carrier responds regarding the whereabouts of the order.

3.6 International Deliveries

Shipments made to Europe and the rest of the world have a shipping period of between 1 and 3 working days, with delivery subject to the recipient's postal and transport services.

4. Cancellation and inefficiency of clauses

If any of the clauses included in these General Conditions were declared, in whole or in part, null or ineffective, such nullity or inefficiency will only affect said provision or the part thereof that is null or ineffective, with these General Conditions remaining in force over all the remainder and such provision being considered, in whole or in part, as not included.

5. Item values

M'Choices reserves the right to change the price of items without prior notice. Should any item be ordered on the website for a price below the reference price, due to an error on the part of the company itself, M'Choices reserves the right to cancel the customer's order, leaving it up to the customer to accept the new price of the item. All items are subject to the current VAT rate.

6. Product warranty

Products purchased on the website have a 1-year warranty. If the product has a manufacturing defect or anomaly, it will be exchanged for another identical product or, if there is no stock, it may be exchanged for another of equal value. Stainless steel and silver items require special care, so if there is negligence in the handling of the items, the warranty does not cover the exchange of the item. Each situation will be analyzed by our technical team.

7. Coupons and offers

Discount coupons cannot be combined with a purchase, unless the offer states that they can be combined. M'Choices reserves the right not to accept coupons (if the system does not allow certain coupons to be combined). To do so, M'Choices must contact the customer within a maximum period of 12 hours to adjust the final purchase price if the coupons cannot be combined.

Offers made by M'Choices are subject to existing stock. It is possible to exchange a gift item, to do so the customer must contact M'Choices to confirm the availability of the item they wish to exchange.

8. Applicable legislation

These General Conditions will be governed and interpreted in accordance with the legislation in force within the Portuguese State.