FAQ

Welcome to M'Woman Club!

By creating your account, you'll have access to exclusive benefits. Every time you make a purchase, we offer 5% of the sale amount to use again on the site. You can use it on your next purchase or save it for later use.

Anyone can join. By creating your account, you automatically become part of the program and enjoy all its benefits.

Whenever you make a purchase, we offer 5% of the sale value to use again on the site. You can use it on your next purchase or save it for later use.

The balance can only be earned through purchases on our website and can only be used for future purchases on the site.

The amount is subject to a 14-day waiting period after purchase , and the accumulated balance can be used up to 6 months after each order.

At checkout, make sure your balance is selected to be used as full or partial payment for your order. If your balance exceeds the order amount, only the amount needed for payment will be used.

No. You can accumulate as much as you want!

The accumulated balance can be used for up to 6 months after each purchase.

Approved: The balance can be used immediately.

Pending: The balance needs to be verified before it can be used.

Cancelled: The balance will not be added to your account. For example, this happens if you cancel a purchase (the balance changes from pending to cancelled).

The balance cannot be converted into cash and cannot be combined with other promotional vouchers. (such as discount vouchers or shopping vouchers).

However, it can be combined with free shipping offers on orders over R$ 49 and with active promotions on the website.

Each customer account is non-transferable and will have an associated balance; it will not be possible to transfer balances between accounts.